Initiating A Claim

We are sorry that you have experienced a loss. Let's get you back on the road. To begin, please complete the form below. We will use this information to locate your contract within our system. Once an active contract is found, we will walk you through the claim process. You will need to upload documents to complete your claim. Once all required claim documents are received, reviewed, and accepted, your claim will be routed for processing. For more information, please click here for your claim instructions form. Here you will learn more about the documents required and where to obtain them. As the administrator of your GAP addendum, we do not have access to your lender, dealer, and insurance documents.






Claim Form

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In order to continue with your GAP claim, your vehicle must be a total loss. Please call 800-742-7896 for assistance.




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Last name should not exceed 20 characters

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Zip code should be only numeric or alphanumeric.
Zip code should be 5 digit code or 6 alphanumeric code.

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Customer Phone number should be only numeric.

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Please enter a valid email address

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VIN number should be last 7 digit number.
VIN number should be alpha numeric



Claim Status

Checking the status of your claim is easy. Just have your Claim Number or the Last 7 Digits of your VIN, and the Contract Holder's ZIP Code ready.

CHECK CLAIM STATUS

We Have Answers

If you have a question about our products, chances are someone else has too. Check out answers to some of our most frequently asked questions.

READ FAQs

Customer Support

Have a question or want to learn more about a specific type of protection? Contact our Customer Support team and we'll be happy to respond.

CUSTOMER SUPPORT